Effective Date: 7/21/2026
At Mitchell Animal Hospital and All Creatures Mobile Vet, we are committed to protecting your privacy and safeguarding your personal information.
Information We Collect
When you book an appointment, create an account, or receive services from our clinic, we may collect:
Your name, address, phone number, and email address
Your pet’s information, including medical history
Appointment and treatment records
Payment information (processed securely through our payment providers)
How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide veterinary care for your pet
Communicate with you regarding appointments, reminders, and your pet’s health
Process payments
Meet legal and professional recordkeeping requirements
Improve our services
Online Scheduling
Our online scheduling services are provided through Pulse PIMS, our veterinary practice management software. Information entered through the online booking system is securely stored within our practice management system and used solely to manage your appointments and your pet’s care.
Sharing Your Information
We do not sell your personal information.
We may share information only when necessary with:
Pulse PIMS and other trusted service providers that support our clinic operations
Diagnostic laboratories and referral specialists involved in your pet’s care
Payment processors
Government authorities when required by law
All service providers are expected to maintain appropriate privacy and security standards.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, or misuse.
Your Choices
You may request to:
Review or update your personal information
Correct inaccurate information
Ask questions about how your information is handled
Some veterinary medical records must be retained to comply with legal and professional obligations.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Mitchell Animal Hospital and All Creatures Mobile Vet PLLC
1 Little River Rd, Kingston NH